Privacy Policy

This Privacy Policy explains how Tools for Agencies collects, uses, discloses, retains, and protects information when you use our website, forms, email communications, resources, and text messaging programs.

We do not sell your personal information. Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

Information you provide

Depending on how you interact with Tools for Agencies, you may provide your first and last name, email address, mobile phone number, company, role, website, guest-application responses, resource requests, messages, and other information you choose to submit.

If you enroll in text messaging, we may also collect your SMS consent selections, the date, time, source, and language of your consent, message history, delivery information, and opt-out or HELP requests. We retain these records to operate the messaging program and document your communication preferences.

SMS consent and messaging programs

Our web-form flow offers separate, optional choices for:

• Non-marketing account messages about your account, requests, service interactions, or other operational matters.
• Marketing and promotional messages that may include special offers, discounts, new product updates, editorial resources, and other promotional content.

Checking one box does not enroll you in the other program. Consent to marketing text messages is not a condition of purchase. Message frequency varies, and message and data rates may apply.

How we use information

We may use information to provide requested resources, operate the website, deliver account-related communications, send communications you have requested or consented to receive, respond to inquiries, maintain consent and suppression records, protect the site and its users, comply with legal obligations, and improve our content and services.

Mobile information and consent are not sold or shared for marketing

We will not sell, rent, or share your mobile phone number, SMS opt-in data, or SMS consent status with third parties or affiliates for their own marketing or promotional purposes. All categories of data sharing described in this policy exclude text messaging originator opt-in data and consent except as necessary to provide the messaging program you requested.

We may disclose personal information, including a mobile number or consent status, to service providers that act on our behalf to operate the messaging program, such as messaging-platform providers, telecommunications carriers, hosting providers, and vendors that help deliver, secure, or support text messages. Those providers may use the information only to perform services for Tools for Agencies or as required by law.

Other service providers and disclosures

We may use service providers for website hosting, forms, email delivery, analytics, security, media delivery, and business operations. These providers may process limited information under their own contractual and legal obligations. We may also disclose information if required by law, to protect rights or safety, to investigate abuse, or as part of a business reorganization where permitted by law. SMS opt-in data and consent are not transferred for unrelated marketing purposes.

Analytics, cookies, and device information

When you visit the site, we and our service providers may automatically receive limited technical information such as browser type, device type, referring page, pages viewed, approximate location derived from an IP address, and interaction data. We may use cookies or similar technologies to operate the site, measure performance, understand audience behavior, and maintain security.

Your communication choices

You may opt out of Tools for Agencies text messages at any time by replying STOP. After opting out, you may receive one final message confirming your request. For messaging assistance, reply HELP or email chris@christophergaudreau.com. Message frequency varies, and message and data rates may apply.

You may unsubscribe from marketing emails using the link included in those messages. Transactional or service-related communications may continue when necessary to fulfill a request, maintain security, or comply with law.

Access, correction, and deletion

Depending on where you live, you may have rights concerning your personal information. You may contact us to request access, correction, or deletion, or to ask questions about our use of your information. We may need to verify your identity before fulfilling a request, and certain records may be retained when required for legal, security, fraud-prevention, consent, or suppression purposes.

Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining consent and opt-out records, resolving disputes, enforcing agreements, and satisfying legal obligations. Retention periods vary according to the type of information and the reason it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, storage system, or transmission method can be guaranteed to be completely secure.

Children’s privacy

The site and messaging programs are intended for business audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and delete it where appropriate.

Third-party links and services

The site may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and this Privacy Policy does not apply to information you provide directly to those third parties.

Updates to this policy

We may update this policy as the website, publication, messaging programs, service providers, or legal requirements change. The effective date at the top identifies the latest version. Material changes will apply prospectively and will not replace any consent required by law.

Contact us

For privacy questions, data requests, or SMS support, email chris@christophergaudreau.com. You can also review our Terms of Service, including the complete SMS messaging terms.